Terms & Conditions

These Terms apply to all contracts, offers, projects, previews, subscriptions, maintenance services, hosting services, and related services provided by us.

Our services are offered exclusively to entrepreneurs, companies, self-employed professionals, and other business customers within the meaning of §14 BGB. We do not contract with consumers within the meaning of §13 BGB.

We provide digital services, especially:

• Website design and redesign.
• Website development and landing pages.
• Website previews and mockups.
• Technical setup and hosting setup.
• Maintenance and minor content updates.
• Performance and UI improvements.
• Consulting related to websites and digital presence.

The exact scope of services is defined in the individual offer, order confirmation, invoice, project brief, or written agreement. Services not expressly included are not owed.

Website previews, mockups, drafts, screenshots, redesign concepts, or sample designs are non-binding proposals unless expressly agreed otherwise.

A preview does not create a right to receive the underlying files, design system, source code, or editable assets unless this is expressly agreed in writing.

We may use AI-assisted tools, design tools, code generators, templates, libraries, or reusable components to create previews and websites.

A contract is formed when:

• You accept our written offer.
• You pay an invoice or checkout amount.
• You confirm an order by email or written message.
• We begin performance after your clear instruction.

We may refuse projects at our discretion, especially where the requested content is unlawful, misleading, unethical, technically unreasonable, or outside our service scope.

You must provide all information, materials, access, approvals, and feedback required for the project. This may include:

• Business information, brand assets, logo files, images, and text.
• Domain, DNS, hosting, or third-party account access.
• Legal texts, approvals, and feedback.

You are responsible for ensuring that materials you provide do not infringe third-party rights and are lawful to use.

You are also responsible for the accuracy of business information, prices, claims, legal disclosures, privacy information, and regulated statements published on your website.

Any timelines are estimates unless expressly agreed as binding.

Delays caused by missing client feedback, missing materials, third-party providers, domain/DNS issues, payment delays, or changes in scope extend the timeline accordingly.

Revision rounds are defined in the individual offer, order confirmation, invoice, project brief, or written agreement.

A revision means reasonable changes within the agreed project scope. A revision does not include a complete redesign, new page type, new functionality, new branding direction, additional integrations, or changes based on new requirements.

Additional work will be charged separately according to the individual offer or a separate written agreement.

After delivery or publication of the website, you must review the work without undue delay.

If you do not report material defects within 7 business days after delivery, the work is considered accepted, unless there is a defect that could not reasonably be discovered during review.

Using the website publicly, approving publication, or requesting further work based on the delivered version also counts as acceptance.

Fees are stated in the individual offer, invoice, checkout page, or written agreement.

Unless otherwise agreed:

• Setup fees are due upfront.
• Monthly fees are due in advance.
• Invoices are payable within 7 days.
• Payments are made by bank transfer, Stripe, or another agreed payment method.

All prices are stated in euros unless otherwise indicated.

If VAT applies, it will be shown separately. If the small business regulation under Section 19 UStG applies, invoices may be issued without VAT.

If payment is late, we may pause work, withhold delivery, suspend hosting or maintenance, and refuse further services until outstanding amounts are paid.

Statutory late payment rights remain unaffected.

For recurring services, failure to pay may result in suspension or termination after prior notice.

If hosting or maintenance is included, the exact scope is defined in the individual agreement.

Unless otherwise agreed, maintenance includes only minor technical updates, reasonable bug fixes, and minor content changes.

Maintenance does not include:

• Complete redesigns, new pages, or new features.
• SEO campaigns, paid advertising, copywriting, or photography.
• Legal text creation or tracking setup.
• Complex integrations, emergency support, or third-party service fees.

Hosting depends on third-party providers. We are not responsible for outages, disruptions, price changes, policy changes, or technical failures caused by third-party providers.

Unless otherwise agreed, you remain responsible for your domain, registrar account, DNS records, and domain renewal fees.

If we assist with DNS setup, you must provide the necessary access or make the requested changes yourself.

We are not liable for downtime caused by incorrect DNS settings, expired domains, registrar issues, or missing client cooperation.

Websites may rely on third-party services such as hosting providers, payment processors, analytics providers, email providers, maps, fonts, CMS tools, plugins, APIs, or automation tools.

Third-party services are subject to their own terms, pricing, availability, privacy policies, and technical limitations.

You are responsible for paying third-party fees unless expressly agreed otherwise.

You are responsible for all content published on your website, including:

• Business claims, prices, product or service descriptions, and testimonials.
• Images, logos, trademarks, and contact details.
• Legal notices, privacy disclosures, and cookie consent.
• Industry-specific legal requirements.

We do not provide legal advice. Legal texts, privacy policies, cookie banners, terms, and regulated disclosures must be reviewed by you or a qualified lawyer.

Tracking tools such as Google Analytics, Meta Pixel, Google Ads conversion tracking, TikTok Pixel, LinkedIn Insight Tag, or similar technologies are not included unless expressly agreed.

If such tools are requested, you are responsible for ensuring that their use is lawful, including obtaining consent where required and updating your privacy policy and cookie banner.

We may assist technically, but we do not guarantee legal compliance of tracking or advertising setups.

Until full payment, all rights to deliverables remain reserved.

After full payment, you receive a non-exclusive, permanent, worldwide right to use the final delivered website for your own business.

Unless expressly agreed otherwise, this usage right does not include:

• Resale of the website as a template.
• Sublicensing to third parties.
• Extraction and resale of components.
• Use of our internal tools, workflows, prompts, libraries, templates, or reusable code systems.
• Transfer of source files beyond what is expressly delivered.

You retain rights to your own logos, images, trademarks, text, and materials.

We retain rights to our pre-existing materials, reusable components, frameworks, know-how, design methods, code snippets, and internal systems.

Source code, design files, project files, repository access, deployment access, and editable files are only included if expressly agreed.

If handover is agreed, it occurs after full payment of all outstanding amounts.

We may charge a reasonable handover fee if migration, documentation, export, or technical assistance is required and not included in the original agreement.

We may display completed work, screenshots, business names, logos, and general project descriptions in our portfolio, website, social media, proposals, or case studies, unless you object in writing before project completion.

Confidential information will not be published.

Both parties must keep confidential information secret and may only use it for the purpose of performing the contract.

Confidential information includes non-public business information, login credentials, strategy documents, technical information, pricing arrangements, and other information reasonably understood to be confidential.

If we process personal data on your behalf as part of a client project, the parties will conclude a separate Data Processing Agreement pursuant to Art. 28 GDPR where required.

You remain responsible for determining whether your website, forms, tracking, CRM, email tools, and third-party integrations comply with applicable data protection law.

Statutory warranty rights apply unless modified by these Terms.

For digital projects, a defect exists only if the delivered work materially deviates from the agreed scope.

No defect exists where issues are caused by:

• Client changes or incorrect client content.
• Third-party services, plugins, scripts, APIs, or integrations not controlled by us.
• Browser updates or unsupported devices.
• Expired domains, missing payments, or missing client cooperation.
• Unlawful or technically unreasonable client instructions.

We are liable without limitation for intent, gross negligence, injury to life, body, or health, and liability under mandatory statutory law.

In cases of slight negligence, we are liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for proper performance of the contract and on whose compliance the client may regularly rely.

In such cases, liability is limited to typical and foreseeable damages.

We are not liable for lost profits, indirect damages, reputational damage, business interruption, data loss, or failed marketing performance, unless liability is mandatory by law.

You are responsible for regular backups unless backup services are expressly agreed.

We do not guarantee specific business results, rankings, conversion rates, revenue, leads, sales, traffic, ad performance, or search engine placements.

Design and technical improvements can support business performance, but market response depends on many factors outside our control.

Recurring services run on a monthly basis unless otherwise agreed.

Either party may terminate recurring services with 14 days' notice to the end of the current billing period.

The right to terminate for good cause remains unaffected.

After termination, hosting, maintenance, updates, support, and access to subscription-based services may end.

Payments for work already performed are non-refundable.

Setup fees are non-refundable once work has started.

Monthly fees are non-refundable for billing periods already started unless otherwise agreed.

If a specific money-back guarantee is offered on a particular order page or written offer, only the terms of that specific guarantee apply.

Project communication takes place by email or another agreed communication channel.

You must ensure that your contact details remain current and that you regularly check project-related communication.

We are not liable for delays or failure to perform caused by events outside our reasonable control, including outages, war, strikes, natural disasters, government measures, internet failures, cyberattacks, provider failures, or other force majeure events.

We may update these Terms for future contracts.

For existing recurring contracts, changes will be communicated in advance. If you do not object within the stated period and continue using the services, the updated Terms may apply where legally permissible.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If the client is a merchant, legal entity under public law, or special fund under public law, the place of jurisdiction is our business location, unless mandatory law provides otherwise.

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain unaffected. The invalid provision will be replaced by the statutory rule or a valid provision that comes closest to the economic purpose of the original provision.